Wellness Portal Instructions and Tips

Create New User – First Time Only

  • Under New User click on the "Start Registration" button to begin the initial set up of a your wellness account.
  • Complete all required fields before selecting "Continue."
  • Keep your username and password for your records.

Enter Username

  • Use at least six and no more than 32 alphanumeric characters.
  • Must contain at least two numbers and one alpha letter.
  • Do not use spaces or special characters.
  • Username is not case sensitive.
  • Usernames cannot be set to the user's Social Security Number or Participant ID number.

Enter Password

  • Use at least six and no more than 32 alphanumeric characters.
  • Select at least one number and one alpha character.
  • Special characters and spaces are allowed.
  • Passwords cannot be the same as the username.
  • Check your Caps Lock; passwords are case-sensitive.
  • Passwords will not expire.

Forgot Your Username?

  • Use the Forgot Username link on the Login page and complete the requested information in order to recover your username.

Forgot Your Password?

  • Use the Forgot Password link on the Login page and complete the requested information in order to reset your password.

Browser Considerations

  • Upgrade to the latest version of any commonly used browser. If are using IE8 or higher the Compatibility View must be turned off.
  • Turn off pop-up blocking.
  • Enable your browser's JavaScript support.
  • Enable cookies.
  • Enable style sheets

Remember to log off the Portal after each session. Logging off is an important computer security practice and we strongly encourage you to end each session by logging off the Portal.